In the fieldTechnician
Fire alarm system serviceStorgata 15 · 18 SeptemberDone and documented
Finding1 detector needs replacing
Suppliers · FireHub partner
Good professional work should not die in a report
VendorHub is the work platform for service providers in the FireHub ecosystem. The person doing the work documents once. The system structures the rest.
Not another customer portal
From deviation to quote, project and documented handover
The technician records the findings in the building, once. The office uses the same record for the report, the quote and the handover.
- Finding
- Report
- Quote
- Project
- Handover
VendorHub
The suppliers’ work platform
- See which reports and deviations are waiting for review.
- Follow quotes, projects, hours and margin.
- Give the customer documentation that can be followed up in FireHub.
Before, during and after the job
Vendors lose time when the assignment starts without the right information
Many vendors spend unnecessary time finding contact persons, understanding history, requesting documentation, and explaining the same finding several times. VendorHub gathers assignment details, source material, reporting, and continued follow-up in the same flow.
On the way to a job
I want to know what is waiting before I arrive.
FIREHUB HELPSThe job comes with drawings, history and a contact person.
In the field
I dictate my findings where I stand, so I don't have to type them in again at the office.
FIREHUB HELPSFindings, photos and hours go straight onto the building.
At the customer's
I show the customer what was done, right on the screen, not just in a PDF.
FIREHUB HELPSJob done, with a summary and the status of the system.
Same work, three places
Documents should not just explain the past. They should show what needs to be done next
The technician takes the photo. The manager prices the fix. The customer should still understand how it all fits together.
At the officeProject manager
At the customer'sBuilding owner / board
Storgata 15Storgata 15 owners' association Not seen
Fewer surprises along the way
The residents have been notified of the work See how many people have been notified, who has seen the messages and what is still missing.
38/56
have seen the notice
- Flat 103
- Flat 207
- Flat 312
- +15
Visible to the customer
The customer should understand the problem. The supplier should own the solution
Professional work is worth more when the customer understands what was actually found.
Nordvarde Elektro & Sikkerhet AS
Company approvals
- Central approval · class 2
- FG-760 · fire alarm company · valid until 11.2026
- Liability insurance · confirmed
- StartBANK · confirmed
Customers see what you have entered. You are notified before anything expires.
Ingrid MoenService technician, extinguishing equipment
Green card · until 2028Fire extinguisher certificate
Emil HaugenFire alarm service technician
FG-750 technician · until 2027Hot work card · expires in 40 days
Job done · 18 SeptemberAnnual inspection, fire alarm system · Storgata 15
Attached: service reportAll loops tested. 1 detector replaced (basement, from 2009). 2 recommendations.
Fire alarm system · Storgata 15In serviceInspected 18 Sep · next inspection Sep 2027
Extinguishers · Brugata 2462 of 63 inspected1 is not where the drawing says it is
See the summaryOpen the report
What suppliers ask
VendorHub is not there to push prices down, but to make value visible
Is VendorHub a supplier portal?
No. A portal is the customer's way of collecting reports. VendorHub is the supplier's work platform.
Does it mean more work for the technician?
No. Findings, photos, deviations and hours are recorded where the work happens, and captured right the first time.
We already use a CRM
Keep what works. VendorHub can be used alongside it. VendorHub starts with the technical workflow.
Is this meant to push prices down?
No. When the customer understands why a fix is needed, it becomes easier to sell the right fix at the right price.
Better decisions based on actual work. Actual time, materials and work history provide a stronger basis for planning, pricing and resource allocation.
Do our customers have FireHub?
Not necessarily. VendorHub is used on the job either way. If the customer has FireHub, the documentation lands with their building. If they do not, they get the report as before.
The technician found three deviations. The customer ordered nothing
The report went to the customer. He read it, put it in the binder, and ordered nothing. Not because he did not care, but because the report did not say what he should do.
The report went to the customer. A good report can end as an attachment in an inbox, without connection to deviations, measures, or the next deadline. Not because he did not care, but because the report did not say what he should do.
VendorHub is the supplier's part of FireHub. The technician registers findings, photos and hours once, and the customer sees the work on their building.
The technician registers the three deviations on the building, once, with a photo. Done before he has sat down in the van.
The customer gets the same three deviations explained, with severity and deadline, and the quote for the repair attached. He taps yes from his phone, because it is now a decision and not a report.
The job, the work and the documentation of the closure sit with the building. Next year the technician sees what was done, and the customer sees who did it.
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Job Wednesday · Storgata 15 · Detector fault-finding, 3rd floor Changed since last time: 2 - FireHub
New fire drawing, rev. C from March: wall removed on the ground floor, new hot buffet with a fire curtain. New contact person: Jacob, board chair. To consider on this job: the 2021 fire strategy does not mention the fire curtain. Should it be connected to the fire alarm system? Not decided. The owner and the fire engineer have been notified.
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Euro FireHi Jacob. I see there is a new drawing. I will take a look at the curtain's control while I am at the detector, so you know what it takes. Arriving at 10.
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Storgata 15 owners' associationGood. The kitchen is there from 9.
- Euro Fire
Detector replaced. The curtain has its own control, not connected to the alarm. Photos and what it takes to connect it are filed.
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Filed to Storgata 15. The question of connection sits with the owner and the fire engineer.
Jonas Supplier Euro Fire Jacob Board chair Storgata 15 owners' association The supplier worked from the right drawing from the first minute. No hours on the wrong basis, no report about a wall that no longer exists.
The workmanship was good. All that was missing was a path from the finding to the order.
How FireHub works for the supplier
- 01 Into the building
- Changes and maintenanceThe supplier delivers
- 02 FireHub
- Reads and understands
- Links it to the building and to the rules of the building’s time
- Sees what is confirmed and what is missing. Asks for the confirmation
- Suggests the next step and asks the person who can answer
- Remembers, also when people change
- 03 Out to each role
Collaboration and communication
- Gets the right context before the job
- Delivers evidence back to the building
The rules that apply to you
The starting point
You deliver the inspections and reports that owners and businesses need to document their duties
The rules
Inspection and maintenance under Forskrift om brannforebygging (Fire Prevention Regulations) § 5 rests with the owner, but builds on your professional work and the standards it is measured against. When the report is traceable, the owner can actually use it in their own documentation.
FireHub
FireHub receives the inspection report, links it to the right building and system, and turns the findings into tasks that can be closed and tracked, instead of a PDF that just sits there.
A FireHub partner is a supplier who works in VendorHub and delivers the documentation straight to the customer's building.
When risk and responsibility are made clear, the need for fire prevention speaks for itself
Tell us what you deliver and where you work.